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What You Agree To When You Use boss911

These terms set out how your account works, what we expect from you, and what you can expect from us — covering everything from wallet deposits through DANA, OVO, or GoPay to how disputes are handled.

Account eligibility appliesDANA, OVO, GoPay coveredIndonesia regions where permittedAccount-holder responsibilityChanges notified via account
boss911 What You Agree To When You Use boss911
TERMS CONTACT PATHS

Reach Us About These Terms

Team online

Live Chat

Open live chat from your account dashboard to ask about a specific clause, a wallet transaction dispute, or an account suspension linked to these terms.

Email Support

Send a written query to our support address for anything that needs a formal response — account closure requests, data questions, or term clarification in writing.

Account Help Centre

The Help Centre inside your account covers common term questions: wallet eligibility, account limits, dispute steps, and how to request a terms update notification.

HOW WE HANDLE THIS

Account Security and Policy Handling

Data Retention We keep account and transaction records for as long as required under applicable rules. You can request a summary of your stored data through the account settings page.
Cookie Use Cookies on boss911 track session state and wallet flow — not for ad profiling. You can adjust cookie preferences in your browser at any time without losing account access.
Account Security Login uses OTP verification tied to your registered mobile number. If you suspect unauthorised access, contact live chat immediately and we will lock the account while we investigate.
Requesting Changes To update personal details, wallet links, or to close your account entirely, submit a request through live chat or email. Changes to wallet methods require a fresh verification step.

Common Questions About These Terms

These answers cover what we get asked most about account rules, wallet use under our terms, and how to act on your rights as an account holder at boss911.

No. Your deposit wallet must be registered in your own name. Using another person's DANA, OVO, or GoPay account breaches our terms and may result in account suspension pending review.

We may restrict, suspend, or close the account depending on the nature of the breach. We will notify you via your registered contact and explain the next steps available to you.

Submit a data request through live chat or email support. We will confirm receipt and provide a summary of stored account and transaction data within a reasonable timeframe.

We update the terms when needed. A notice appears in your account dashboard at least seven days before changes take effect. Continued use of the account after that period confirms acceptance.

Access depends on local law and is only available where your region permits it. It is your responsibility to check whether using the platform is lawful where you are located.

Yes. Contact us via live chat or email to request account closure. Any remaining wallet balance linked to DANA, OVO, or GoPay will be processed through the standard withdrawal verification step.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.