Reference

How boss911 Handles Your Personal Information

This Privacy Policy explains what data we collect when you use your boss911 account, how we store it, and what rights you hold over it. Access to our platform depends on local law and eligible regions, including across Indonesia.

Account data protectionDANA, OVO, GoPay payment privacyYour right to access your dataCookie and session controlsContact us to update your info

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What We Collect and Why We Collect It

boss911 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open a boss911 account, we collect the details you provide during registration — your name, email address, and the mobile number tied to your wallet. If you deposit via DANA, OVO, or GoPay, we log the transaction reference and amount for account reconciliation and

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fraud prevention. We do not store your full wallet PIN or payment credentials on our servers. Device data — your browser type, IP address, and session timestamps — is collected automatically to keep your account secure and to detect unusual login activity. We also collect gameplay
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session data, which helps us maintain fair account records and respond to any dispute you raise. Data tied to your payment method — whether that is a DANA transfer reference, an OVO transaction ID, or a GoPay payment log — is retained only as long as
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needed to satisfy our record-keeping obligations. You can request a summary of the data we hold on your account at any time by contacting our support team. Where local law applies, your rights around access, correction and deletion are available to you. Availability of these rights
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depends on your eligible region and local regulation.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply standard encryption to data in transit and at rest. Your account password is stored in hashed form — we cannot read it, only verify it. Cookie and session tokens are cleared when you log out from any device. Here is what each protection layer covers and how you can manage it.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to see which sections of the account dashboard are used most. You can clear these via your browser settings at any time.

Payment Data Separation

DANA, OVO and GoPay transaction references are stored separately from your gameplay history. Neither set is shared with third parties except where required by applicable law or fraud investigation.

Data Retention Period

Account data is retained while your account remains active. If you request account closure, we delete personal profile data within the period required by our record-keeping obligations, then purge the rest.

Who Has Access Internally

Only support agents handling your open ticket and the compliance team can access your account record. General staff cannot view payment references or personal identification data.

PRIVACY CONTACT

Reach Us About Your Privacy Questions

If you want to review the data we hold, request a correction, or ask us to delete your account information, our support team handles these requests directly. Players in Palembang and across Indonesia can reach us through the channels below. We aim to respond to all privacy-related requests within a reasonable timeframe, and we will confirm receipt of your request so you know it is being handled.

Common Questions About Your Privacy on boss911

These are the questions our account holders ask most often about how their data is handled, what rights they hold, and how to exercise those rights. If your question is not covered here, reach us through live chat or email.

We collect your name, email address, mobile number and the device identifier used at registration. Payment references from DANA, OVO or GoPay are logged separately for transaction records.

Yes. Submit a data access request via live chat or our support email. We will compile your account record and send it to your registered email, subject to identity verification.

We do not sell your data. We share it only where required by law, fraud investigation or payment processor verification. Your DANA, OVO and GoPay references stay within our payment reconciliation process.

Contact support through live chat or email and request account closure with full data deletion. We will confirm receipt and complete the deletion within our standard retention obligation period.

Session cookies maintain your login state. Analytics cookies show which account sections you use — no personal identity is attached. Clear them anytime via your browser or by logging out.

Transaction references tied to DANA, OVO or GoPay deposits are retained only as long as required by applicable record-keeping rules, then permanently removed from our active database.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFire Phoenix Reels InfoBoss911 Glossary

How boss911 Handles Your Personal Information

Data Handling, Cookies and Account Security

Cookie Controls

Payment Data Separation

Data Retention Period

Who Has Access Internally

Reach Us About Your Privacy Questions

Common Questions About Your Privacy on boss911

01 What personal data does boss911 collect when I open an account?

02 Can I see all the data boss911 holds on my account?

03 Does boss911 share my data with third parties?

04 How do I ask boss911 to delete my personal data?

05 How does boss911 use cookies on my account?

06 What happens to my payment data if I close my account?

Privacy Policy

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